Our Policies
RESERVATIONS
At this current time we are not accepting walk in appointment. We recommend that you call or come in to reserve your appointment in advance to get your preferred time.
PUNCTUALITY
We recommend that you arrive 15 minutes prior to any reservation in order to relax, change if necessary, or to enjoy a cup of tea or water. Keep in mind that your reservation may be shortened or rescheduled as a courtesy to our next guest if you arrive late.
CANCELLATIONS OR NO-SHOWS
Due to the ever rising demand for our staff, we require at least 48 hour notice before an appointment cancellation. If you cancel less than 48 hours before or no show your appointment, a 50% charge of all the services you were scheduled for will be required.
We understand in these ever changing times that life can get a little crazy. This policy is to insure the safety and well being of our staff, as well as us being able to provide you with an elevated experience and quality products and services.